Artoikia Villas – Terms & Conditions
1. Introduction
Welcome to Artoikia Villas. These Terms & Conditions govern your use of our services and your stay at our properties. By making a booking, you agree to comply with these terms. Please read them carefully.
2. Booking and Reservation
2.1. Confirmation: Your booking is confirmed once you receive a confirmation email from Artoikia Villas.
2.2. Deposit: A deposit of 50% of the total rental amount is required to secure your booking. The remaining balance is due 30 days prior to your arrival date.
2.3. Payment Methods: We accept payments via credit card, bank transfer, and other methods specified on our website.
2.4. Rates: All rates are subject to change and final pricing will be confirmed at the time of booking.
3. Cancellation Policy
3.1. Guest-Initiated Cancellations: – More than 60 days before arrival: Full refund of the deposit. – 30-59 days before arrival: 50% refund of the deposit. – Less than 30 days before arrival: No refund.
3.2. Property-Initiated Cancellations: In the event Artoikia Villas needs to cancel your booking, we will offer a full refund or alternative accommodation of a similar standard.
4. Check-in and Check-out
4.1. Check-in: From 3:00 PM on the day of arrival.
4.2. Check-out: By 11:00 AM on the day of departure.
4.3. Early Check-in / Late Check-out: Available upon request and subject to availability. Additional charges may apply.
5. Guest Responsibilities
5.1. Occupancy: The maximum number of guests must not exceed the number stated in your booking confirmation.
5.2. Conduct: Guests must respect the property and its surroundings. Noise levels should be kept to a minimum to avoid disturbing neighbors.
5.3. Damages: Guests are liable for any damages caused to the property. Costs for repair or replacement will be billed to the guest.
5.4. Cleanliness: Maintain the property in a clean and tidy state. Proper disposal of waste is expected.
6. House Rules
6.1. No Smoking: Smoking inside the properties is strictly prohibited.
6.2. Pets: No pets are allowed unless explicitly stated in your booking confirmation.
6.3. Events: Any events or parties must be pre-approved by Artoikia Villas.
7. Liability
7.1. Belongings: Artoikia Villas is not responsible for loss, theft, or damage to guests’ personal belongings.
7.2. Injury/Accidents: We are not liable for any injury, illness, or accidents during your stay.
8. Data Privacy
8.1. Information Collection: We collect personal information necessary for processing your booking.
8.2. Privacy Protection: Your personal information will be handled in accordance with our Privacy Policy located on our website.
9. Governing Law
9.1. These Terms & Conditions are governed by the laws of Greece. Any disputes will be resolved under the jurisdiction of Rethimnon, Crete.
10. Amendments 10.1.
Changes to Terms: Artoikia Villas reserves the right to amend these Terms & Conditions at any time. The most current version will always be available on our website.
By making a reservation at Artoikia Villas, you acknowledge that you have read and agree to these Terms & Conditions.
For questions or additional information, please contact:
Artoikia Villas